Reservation Policy
Our reservation policy is intended to be fair with our guests and yet to prevent loss of income to our business. Once we reserve a unit for a guest, we remove that unit from the market, refusing all other requests for it.

Extra persons are charged $ 15.00 per night or $ 75.00 per week
All rates subject to state and local taxes. We reserve the right to place daily guests in a different
unit to accommodate weekly reservations.

Payment Policy
The balance of the booking charges is due 30 days prior to arrival.

Cash, Personal checks, Travelers’ checks, MasterCard, Visa, and Discover accepted.

Deposit Policy
A 25% deposit is required when you make a reservation. We will only hold your reservation for 7 days without a deposit. A one-night reservation is due in full when booked.

Cancellation Policy:
Cancelling more than 60 days prior to your reservation…
If we rebook the property, your deposit will be refunded less a cancellation fee of $35. If we are unable to rebook the property, the deposit is forfeited.
Cancelling less than 60 days prior to your reservation…
If we rebook the property, the deposit is forfeit and no cancellation fee is charged. If we are unable to rebook, the full rental amount is forfeit and guest will be charged a $35 cancellation fee.
For this reason we recommend trip insurance to protect your investment in your vacation, especially for groups of three or more cottages. We do not refund for early departures or acts of God if a storm takes out the power to a rental unit.

Winter Cancellation Policy:
If the official trail report states snowmobile trail conditions are Poor, reservations may be changed to another week/weekend within the same season..

Rental Requirements:

  • Three night minimum for most stays.
  • Check-in time is 2:00 PM; Check-out time is 8:00 AM in summer season. Spring, Fall, and Winter check out is at 10:00 AM. Early arrivals or late departures can sometimes be arranged.
  • Balance of rental is due upon arrival.
  • Credit Card on file may be used for damage deposit/excessive cleaning fee not to exceed $1000.00 for any lodging unit and another $1000.00 for any boat or watercraft rental. Reservation holder is responsible for the condition of their lodging unit (and/or boat/watercraft rental) upon departure. Renter accepts all costs of liability and physical damages to themselves or others with any boat, motor, cottage or home rentals during the course of this reservation. Number of renters will not exceed Party Size.

Extra persons are charged $ 15.00 per night or $ 75.00 per week
All rates subject to 10% state and local tax.
Cash, Personal checks or travelers’ checks preferred
MasterCard, Visa, and Discover accepted

We are pet friendly during the Spring, Fall, and Winter seasons at Hiller’s Pine Haven Resort for a $100 fee per pet. Please, no pets during the Summer period!

Rates provided are subject to change and may differ for holiday or special event reservation dates.